Last Updated: 2026
Welcome to ChalPad.in. Your privacy is very important to us. This Privacy Policy explains how ChalPad collects, uses, and protects your personal information when you use our website and services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you use ChalPad.in, we may collect different types of information to provide better services.
Personal Information
When you make a booking or contact us, we may collect information such as:
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Your full name
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Phone number
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Email address
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Payment information
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Travel details (destination, travel dates, number of people)
This information helps us process your bookings and provide travel services.
Non-Personal Information
We may also collect non-personal data automatically such as:
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Browser type
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Device information
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IP address
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Pages visited on our website
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Time spent on our website
This helps us improve our website and user experience.
How We Use Your Information
The information we collect is used for several purposes, including:
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Processing hotel, cab, homestay, and travel package bookings
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Communicating with you about your bookings
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Providing customer support
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Improving our website and services
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Sending important travel updates
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Preventing fraud and ensuring security
We only use your information to provide better services to you.
Sharing of Information
ChalPad respects your privacy and does not sell your personal information.
However, your information may be shared with trusted partners when necessary, such as:
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Hotels and homestays for booking confirmation
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Cab drivers and travel partners for transportation services
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Payment providers for secure transactions
These partners only receive the information necessary to provide the requested services.
Cookies and Tracking Technologies
ChalPad.in may use cookies to improve your browsing experience.
Cookies help us:
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Remember user preferences
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Analyze website traffic
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Improve website performance
You can disable cookies in your browser settings, but some features of the website may not function properly.
Data Security
We take appropriate measures to protect your personal information.
Our security practices include:
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Secure servers
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Limited access to sensitive information
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Protection against unauthorized access
However, no method of internet transmission is completely secure. While we try our best to protect your information, we cannot guarantee absolute security.
Third-Party Services
Our website may contain links to third-party websites such as:
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Payment gateways
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Hotel websites
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Travel partner websites
These websites have their own privacy policies. ChalPad is not responsible for the privacy practices of these external websites.
We recommend reading their privacy policies before providing personal information.
User Responsibilities
Users are responsible for providing accurate information when making bookings.
Providing incorrect details may lead to booking issues or service problems.
Users must also keep their personal login or contact details secure.
Children’s Privacy
ChalPad services are not specifically intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we discover that a child has provided personal information, we will remove that information immediately.
Changes to This Privacy Policy
ChalPad may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated date.
We recommend reviewing this page regularly to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us:
Website: ChalPad.in
Phone / WhatsApp: +91 8791782278
Email: support@chalpad.in
Location: Uttarakhand, India
ChalPad – Explore Uttarakhand the Local Way.